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Q: I WOULD LIKE TO RETURN A PRODUCT WHAT DO I DO? If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling charges). ****IMPORTANT**** Please note only one opened package of any product is eligible for a return. All others of the same product must be in a factory sealed container for a refund. You are covered by this unconditional money back guarantee for a full 30 days from your date of shipment. Included with the item(s) you would be returning please enclose your invoice that you received with your order and a short explanation as to why you are returning the item(s). Also please make note of a phone number or email address you are easily contacted at just in case we would have any questions for you. Please return all items to: Vitanet-Returns 6540 Riverside Drive Dublin, Ohio 43017 Once your return has been received we will contact you by email to let you know that we have received your package and refunded your credit card. Please allow 2-4 business days for any refunds to post to your account. You can email us Email with your questions, comments or concerns at any time. Cancellations/Returns-Restocking fees: After an order is placed if it is cancelled for any reason there is a 10% cancellation charge. Product returns are charged a 10% restocking fee.

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Availability: Usually ships in 1-2 days on IN stock items. The majority of items typically needs to be ordered in to insure freshness. These items can take anywhere from 2-7 business days to arrive to us and we will then promptly ship your order out. Business days are considered Monday thru Friday. Customers who request immediate shipment, please call for availability. Items that are not in stock typically ship in 2-7 Business days. Our UPS packing and delivery schedule is Monday Thru Friday . UPS does not normally pick up or deliver our merchandise on Saturday or Sunday. We do process and pack UPS daily. Packages are picked up by UPS on Mondays Thru Fridays usually by 4:00pm Eastern Standard Time.

US POSTAL ORDERS-- US Postal Domestic and International orders ship Monday thru Friday usually by 1:00pm Eastern Standard Time.

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Disclaimer:
Manufacturers continually change product specifications. While we try our best to keep product descriptions up to date, they do not necessarily reflect the latest information available from the manufacturer. We are not responsible for incorrect or outdated product descriptions and/or images.

MyVitanet.com is not responsible for pricing errors, and may not be able to honor orders for items where the pricing is incorrect.

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